Frequently asked questions

How will my groceries be delivered?

When you order your groceries online, you will be asked for your accommodation details.

As we have access to most accommodation on the Island, we are able to deliver your items in time for your arrival to the Island. Cold items will be placed in the fridge or freezer. Once you are on the Island, you can make further orders and have items delivered during one of the two daily delivery times.

We are unable to deliver to the following locations;

Discovery Resort / Pinkys Eco Tents
The Lodge Wadjemup
The Rottnest Hotel (Samphire)
Kingstown Barracks (110-149)
Camp Ground

If you are staying at one of the above locations you are welcome to use the pick up option & we will have your order ready for collection in store.

Why is my delivery address not accepted?

Please ensure the suburb & postcode is set to ROTTNEST ISLAND, WA 6161

What times are deliveries?

Check here for our delivery timetable. We deliver several times each day so if you should happen to run out of anything, just drop in to one of the stores, or give us a call.

How much will delivery cost?

Delivery of your General Store items is free of charge.

How do prices differ to the mainland?

Prices are competitive with Perth mainland prices.

Will the groceries be fresh?

Fresh fruit and vegetables, meat and dairy are delivered to the Island five days a week, maintaining a top quality product for all at Rottnest.

What if there is an item I’d like to order, but it is not on the online shopping list?

Our supermarket has over 5,000 grocery lines with in-store specials. If we don’t have any item you require, we’ll do our best to source it from our mainland supermarkets (a week notice required).

Is EFTPOS available?

Yes, we have full EFTPOS facilities.