Frequently asked questions

How will my groceries be delivered?

When you order your groceries online, you will be asked for your accommodation details.

As we have access to most accommodation on the Island, we are able to deliver your items in time for your arrival to the Island. Cold items will be placed in the fridge or freezer. Once you are on the Island, you can make further orders and have items delivered during one of the three daily delivery times.

We are unable to deliver to the following locations;

The Rottnest Lodge
The Rottnest Hotel
Kingstown Barracks (110-149)
Camp Ground

If you are staying at one of the above locations you are welcome to use the pick up option & we will have your order ready for collection in store.


What times are deliveries?

Check here for our delivery timetable. We deliver several times each day so if you should happen to run out of anything, just drop in to one of the stores, or give us a call.

How much will delivery cost?

Delivery of your General Store items is free of charge.

How do prices differ to the mainland?

Prices are competitive with Perth mainland prices.

Will the groceries be fresh?

Fresh fruit and vegetables, meat and dairy are delivered to the Island five days a week, maintaining a top quality product for all at Rottnest.

What if there is an item I’d like to order, but it is not on the online shopping list?

Our supermarket has over 5,000 grocery lines with in-store specials. If we don’t have any item you require, we’ll do our best to source it from our mainland supermarkets (a week notice required).

Is EFTPOS available?

Yes, we have full EFTPOS facilities.

Information regarding deliveries to the ECO Discovery Park;
Currently the process for delivery here (due to access restrictions) is as follows;
We will phone you as the driver is about to leave the store (around 4pm) & you will need to meet him/her at the entrance to the discovery park opposite the oval.